Cookie policy

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Necessary and required cookies

Name Purpose, type, and duration
_acloggedin Supports login by Acuity Scheduling client if the client has an account
Cookie
January 1, 2025
ACUITY_CART Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity
Only applies to the new scheduler
localStorage
No expiration
_client_acloggedin Supports login by Acuity Scheduling client if the client has an account
Cookie
January 1, 2025
_dd_cookie_test Tests if cookies are supported
Cookie
Expires instantly
_dd_s Tracks browser errors
Cookie
Four hours
_dd_site_test Tests if cookies are supported
Cookie
Expires instantly
_grecaptcha Helps reduce spam in Acuity Scheduling
localStorage
No expiry
_ssid Remembers devices for anti-fraud purposes
Cookie
Four years
CART Shows when a visitor adds a product to their cart
Cookie
Two weeks
CHECKOUT_WEBSITE Identifies the correct site for checkout when checkout on your domain is disabled
Cookie
Session
client_username Remembers a logged in Acuity Scheduling client's username between visits
Cookie
One year
clientUser Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients
Cookie
30 days
Commerce-checkout-state Stores state of checkout while the visitor is completing their order in PayPal
sessionstorage
Session
Crumb Prevents cross-site request forgery (CSRF)
Cookie
Session
hasCart Tells Squarespace that the visitor has a cart
Cookie
Two weeks
Locked Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.
Cookie
Session
orderStatusSessionToken Authenticates a visitor who logs into an order status page.
Cookie
One year
PHPSESSID Securely authenticates a visitor during their checkout in Acuity Scheduling
Cookie
One month
RecentRedirect Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.
Cookie
30 minutes
remember_client Remembers Acuity Scheduling client’s login details if they have an account
Cookie
365 days
siteUserCrumb Prevents cross-site request forgery (CSRF) for logged in site users
Cookie
Three years
SiteUserInfo Identifies a visitor who logs into a customer account
Cookie
Three years
SiteUserSecureAuthToken Authenticates a visitor who logs into a customer account
Cookie
Three years
squarespace-announcement-bar Prevents the announcement bar from displaying if a visitor dismisses it
localStorage
Persistent
squarespace-likes Shows when you've already "liked" a blog post
localStorage
Persistent
squarespace-popup-overlay Prevents the promotional pop-up from displaying if a visitor dismisses it
localStorage
Persistent
squarespace-video-player-options Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to Squarespace
localStorage
Persistent
ss_cookieAllowed Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies
Cookie
30 days
ss_sd Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions
Cookie
Session
Test Investigates if the browser supports cookies and prevents errors
Cookie
Session
TZ Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.
localStorage
Persistent

Analytics and performance cookies

Cookie Name Duration Purpose
ss_cid Two years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cpvisit Two years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvisit 30 minutes Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvr Two years Identifies unique visitors and tracks a visitor’s sessions on a site
ss_cvt 30 minutes Identifies unique visitors and tracks a visitor’s sessions on a site

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.